This course is designed as an introductory-level course in production and operations management. Emphases will be on planning, organizing, controlling, and a balance between the quantitative aspects and behavioral applications in production/operations management; operations strategy will be the guide for topical integration. The students will learn management process, resource conversion, and concepts, models, behavior, and behavioral applications within production/operations. Specific topics include operations management, operations strategies for competitive advantage, forecasting in operations, product and process design choices, facility and layout planning, scheduling, inventory control and quality control.